Privacy Policy

Privacy Policy

Scope. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data processed through norsonic.asia and our sub-paths, including /products/.

Who we are

Norsonic Asia (norsonic.asia)
Bangkok, Thailand
Primary contact: Contact Technical Support

Data we collect

  • Contact details (name, email, company, phone) when you submit forms.
  • Usage data (pages viewed, clicks, device/browser) via analytics.
  • Cookie & similar IDs for session continuity, preferences, and analytics.

How we collect your data

  • Directly from you via web forms (e.g., Contact Technical Support).
  • Automatically via cookies, pixels, and scripts when you use our site.

Why we process data (legal bases)

  • Contract & pre-contract — to respond to product or service inquiries.
  • Legitimate interests — site security, fraud prevention, service improvement.
  • Consent — non-essential analytics/marketing cookies where required.

How we use data

  • To respond to requests and provide proposals or support.
  • To improve content, navigation, and product information.
  • To measure site performance and detect anomalies.

Cookies & analytics

We use Google Analytics 4 to understand aggregate usage and improve UX. GA4 may capture page views, events, and pseudonymous identifiers. You can opt out by disabling analytics in the cookie banner or using browser settings.

Data sharing

  • We may share data with service providers under contract (e.g., hosting, analytics).
  • We do not sell personal data.
  • We disclose data if required by law or to protect rights and safety.

International transfers

Data may be processed in countries with different data-protection laws. Where required, we implement appropriate safeguards.

Retention

We keep data only as long as necessary for the purposes stated or as required by law, then delete or anonymize it.

Your rights

Subject to local law, you may request access, correction, deletion, restriction, or portability of your personal data, and object to processing where applicable. To exercise rights, contact us via Contact Technical Support.

Security

We apply technical and organizational measures to protect personal data against unauthorized access, alteration, or loss.

Children

This site is not directed to children under 16. If you believe a child has provided personal data, contact us for removal.

Changes

We may update this policy periodically. The “Last updated” date at the top reflects the latest revision.

How to contact us

For privacy questions or requests, use this form. Please include your country and the context of your request.